Yes! You can renew your pass. You can test yourself again and get a new certificate and wallet card. It's a good idea to do this every year. There's always new safety, security and chidcare tips to learn. To renew, just click here to get started. It's the same low price: $17.50 per year.

We have the best Babysitting Certificate course in the world, so our no risk guarantee is simply the best.

Our course and product are guaranteed. No fine print. No arguments. We mean exactly what we say. Your satisfaction is GUARANTEED.

If you are not completely satisfied with our Babysitting Course, our Business Kit or our service for any reason, you may return your course materials, Certificate and Kit and we will refund you your full purchase price.

If you are using AOL, please be sure to replace your screen name with the number we give you. You cannot enter the class using your screen name.

Also, you must register for the class before you can begin classes. Please go to the register button on any page of our site and click on it. Fill in the registration information with the name of the student who is taking the class. This allows us to send you your certificate, and it activates your pass to the class.

You must register for the class before you can begin classes. Please go to the register button on any page of our site and click on it. Fill in the registration information. This allows us to send you your certificate, and it activates your pass to the class.

Did you cut and paste your information from an e-mail program? If yes, place your cursor to the right side of the last number or letter of your verification code and press "delete" on your keyboard. This will get rid of any invisible characters generated by your email program. Now hit "enter".

Please input the name of the cardholder when you sign up. You will have an opportunity to change that name to the student's name at registration.

Please input your registration number where it says "Username". Please input your verification code where it says "Passcode". Unfortunately, these are standard on browsers and we have no way of changing these boxes to match our system. We're sorry for any confusion.

If there's a typo in your e-mail address, or your e-mail box is full, we won't be able to send you a passcode. Please contact us here at Customer Service via e-mail by clicking here. We ask for you to write us via e-mail so we'll have a correct address for you. Give us your first and last name, how you signed up (credit or mail). We'll look up your record and re-send you the information.

Usually the problem is either a typo in your email address file, or your email file is full so we can't send you your passcode, or the mail box has a parental control on it that doesn't allow mail from babysittingclass.com Please send an email to: customerservice@babysittingclass.com. Include your phone number so we can contact you if we have a question.

Please go through classes 1-6 in order, beginning with #1, Childcare Basics, and ending with 6, Beyond Babysitting. Be sure to take the quizzes. They're fun, and they'll help you later when you take the test.

No, students can leave each class and come back to it whenever their schedule allows. Quiz scores in the lessons are not stored or tallied.

After a student has finished all six classes, we invite them to go to the Babysitters Class Menu and click on the "Test" button. Students have one year from registration to review each topic and take the test as many times as they need to pass.

Our quizzes and test are stress free because if a student misses a question, they get immediate feedback. If a student doesn't pass the final test, they also get immediate feedback about what they need to study. Students have up to a year to retake the test and pass it.

I loved the class. Do you offer first aid or CPR training that complements this course?

Yes! We are an affiliate of Safety Campus.com. They have an excellent online First Aid and CPR certification course that complements our class! You can do your CPR coursework online and then go into a testing center to do the "dummy" breathing part of the class. For more information, click here.

We ask each student to REGISTER at the beginning. That tells us the student's name and mailing address. As soon as a student has taken the test and passed it, our program automatically alerts Customer Service to send them their personalized Babysitter's Certificate and Business Kit to the name and address given to us upon class registration. Students usually receive their kit within a week after passing their test.

In the rare event that a student does not receive their kit, or there is a problem of any kind, we ask them to send an email that contains their first and last name and registration information to customerservice@babysittingclass.com.

This class and the Babysitter's Business Kit was designed with the input of over 200 babysitters and built by the e-training professionals at Cybercat Consulting. It runs best using Internet Explorer. For best results, students will need: Internet access with a 28.8 or faster modem. Internet Explorer 5.0 and above - available FREE for download - or AOL 5.0 and above.

Note: Using AOL? For best results download that free copy of Internet Explorer. Students will probably have to resize their computer screen size to 1024 X 760 so that you can see all the content.

Yes! From A-Z, our online Babysitting Encyclopedia is all about hands on situations that a Babysitter may face. In each article, a babysitter describes the topic and gives suggestions about what to do to handle that situation.

Your pass to the class gives you access to the encyclopedia and our Live Help for a year from your date of registration. We add new articles all the time. Here is the list of Article Titles and Topics as of 12-30-03.

Angry Kids
Arguing and Back Talk
Asthma
Bathing a Baby
Bathing Toddlers
Bath Safety: Hot Water Burns!
Bedtime Routine
Biting
Bottle Feeding an Infant
Bug Bites
Burping a Baby
Car Seat Safety
Changing Table Safety
Changing Babies
Choking
Crib Safety
Dealing With Diarrhea
Diabetic Emergencies
Discipline
Dog Bites
Dressing a Baby
Dressing Toddlers
Electricity: Safety Rules
Environment: Teach Kids to Care
Evacuation Drills
Eye Injuries
Feeding an Infant
Feeding a Toddler
Feeding Preschoolers
Finger and Thumbsucking
First Aid Kits
Gates
Gun Safety for Sitters
Home Fire Drills
Hook-on Chair Safety
Internet Safety
Joint Injuries
Knife Safety
Kitchen Tasks
Lifting Injuries
Locked Out
Muscle Injuries
Name Calling
Nose Bleeds
Nose Picking
Pickup and Hold a Baby Safely
Potty Training
Preparing Baby Food Safely
Prevent Poisoning
Rescue Breathing
Resistance to Bedtime
Separation Anxiety
Sharing
Sibling Rivalry
Sickcare: What if the child I am babysitting gets sick?
Special Needs Kids
Spoon-feeding an Infant
Sportsmanship
Strangulation Prevention
Stroller Safety
Suffocation Prevention
Tantrums
Teething
Water Safety
Why Wash? Handwashing Basics
911

You can also send an email here, to customerservice@babysittingclass.com
Please include your first and last name, Registration Number, Verification Code, and detailed question with your email or phone call. Good Customer Service is very important to us. We do our best to help students as quickly as possible.

Question too detailed for email? Here's an emergency number for you. Please call 760-631-1498, M-F PST if you have any questions. If our Customer Service representatives are unavailable, please leave a message with your phone number and we'll call you back.